Central Restaurant

COMPLAINTS BOOK

To file your claim, you can fill out the form below or download a printable version, which you should fill out, then scan, and send it to the email rurbina@centralrestaurante.com.pe

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Corporate Name: TERMAIN S.A.C.

Fiscal Address: Jr. 2 de mayo Nro. 253, Urb. Sauzalito, Distrito de Barranco, Provincia y Departamento de Lima.

RUC Number: 20601448697

RESERVATION HOLDER IDENTIFICATION

Name

Surname

Date

Hour

CONSUMER IDENTIFICATION

Name

Surname

Mobile Phone

Telephone

Document Type

Document Number

Country

Address

City

Postal Code

Minor

Names and Last Names of the Father, Mother or Guardian

IDENTIFICATION OF THE CONTRACTED PROPERTY

Type of Product

Description

IDENTIFICATION OF THE CLAIM OR COMPLAINT

Claim: Discontent related to products and/or services.
Complaint: Discontent not related to products and/or services, such as discomfort or dissatisfaction with public service.

Claim or Complaint

Claim or complaint details

Order details (e.g. Refund, apology letter, etc.).

According to the provisions of the complaints book and the norms of the Consumer Protection and Defense Code, the virtual complaints book may be used by consumers to present their complaints and claims. The filing of the complaint does not prevent pursuing other means of dispute resolution nor is it a requirement to file a complaint with INDECOPI.

The provider must respond to the complaint or grievance within no more than fifteen (15) business days, which is non-extendable.

I accept the Privacy Policy.

Terms & Conditions

Complaints Book

@CENTRALREST

Av. Pedro de Osma 301, Barranco, Lima, Peru.
+51 1 242-8515 / reservas@centralrestaurante.com.pe

Monday to Saturday
Lunch 12:45 - 13:30

Dinner 19:00 - 20:30

Terms & Conditions

Complaints Book

@CENTRALREST

Av. Pedro de Osma 301, Barranco, Lima, Peru.
+51 1 242-8575 / reservas@centralrestaurante.com.pe

Monday to Saturday
Lunch 12:45 - 13:30

Dinner 19:00 - 20:30